Terms & Conditions

Welcome to the Maraya.sa website (the "Site"). These terms and conditions ("Terms and Conditions") apply to the Site Company MARAYA TAMOUH For Trading and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions. By accessing the Site, you confirm your understanding of the Terms and Conditions, and you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.

Use of the Site

You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you. Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions. Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

User Submissions

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

Order Of Acceptance and Pricing

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

The Site May Not be Used to Order Items in Bulk for Resale

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

Terms and Conditions for Promotional Codes:

At Maraya, we may offer promotional codes to enhance your shopping experience. These codes can be applied during checkout when placing an order through our website, app, or in-store. Each promotional code is subject to specific terms and conditions that will be clearly communicated to you at the time of the promotion.

Limited Validity
Promotional codes are valid for a specified period, which will be mentioned in the promotional details. After the expiration date, codes will no longer be accepted.

Single Use
Each promotional code can be used only once per customer unless otherwise stated. The codes are non-transferable and cannot be combined with any other offers, discounts, or promotions unless specified.

No Cash Value
Promotional codes are not redeemable for cash and cannot be exchanged for store credit unless otherwise indicated in the promotion details.

Exclusions
Certain products, categories, or brands may be excluded from promotional code usage. Items such as fine jewelry, discounted items, or those on clearance may not be eligible for additional discounts. If an item is excluded, the discount will not appear at checkout even if the code is entered.

Personal Use
Promotional codes are personal to you and should not be shared with others, unless specifically authorized by Maraya. Codes obtained through unauthorized sources will be deemed invalid.

Discounts
The value of the discount and applicable conditions (e.g., minimum spend, applicable products) will be provided along with the code. Please review these terms carefully before using your promotional code.

Refunds and Exchanges
If you apply a promotional code to an order and subsequently return an item, the refund will reflect the original purchase price minus the value of the applied code. Promotional codes are non-reusable after the initial purchase.

How to Apply Your Promotional Code
To redeem your promotional code, simply enter it in the provided field at checkout, either online, in-app, or in-store. If the code is valid and applicable to your purchase, the discount will automatically be applied to your total.

For any questions regarding promotional codes or their usage, please contact our Customer Care team at info@maraya.sa or WhatsApp us at +966 55 346 3764.

Trade Marks and Copyrights

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property

Applicable Law and Jurisdiction

SECTION 18 - GOVERNING LAW. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of prince turki bin abdulaziz alawaal Riyadh SA 13512.

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